http://jobs.vmware.com/feeds/TSE-job-in-vmware/ Custom RSS Feed for TSE-job-in-vmware Thu, 20 Jun 2013 12:28:44 GMT en-us http://jobs.vmware.com/feeds/TSE-job-in-vmware/ 720
Posting TitleTechnical Support EngineerAbout UsDigital Fuel, part of the VMware (NYSE: VMW) family, provides easy to use and fast to deploy IT Financial and Business Management SaaS solutions that plan, bill, and optimize IT cost and value. The company has enabled hundreds of enterprises to increase value and save millions in direct IT costs, while gaining predictability into IT spending. Today hundreds of companies worldwide rely on Digital Fuel, including Cummins, Dell, Deutsche Bank, First Horizon, GE, IBM, Independence Blue Cross, Nationwide, Nestle, Procter & Gamble, Siemens, Starwood, Thermo Fisher Scientific, Volkswagen, and many more. Digital Fuel is a place where dynamic, multi-national, multi-talented all-stars are rewarded. We offer a platform for professional growth and the excitement of working on cutting-edge technology. Join our team today! Learn more at www.digitalfuel.com/careers.Why work for our DivisionThe VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. GSS provides time-zone optimized coverage throughout five support centers globally. The GSS team supports the entire suite of VMware products for global customers and partners and participates in developing new products and new versions of current products. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the “best of the best” supporting business-critical applications in a virtual infrastructure.Job DescriptionAs a member of the VMware global support team, you will be
required to supply technical support to the company’s customers, to partners and
to internal employees within the company.
The TSE will be expected to acquire a strong understanding of the product to
enable him to assist VMware’s clients, and other functions within the organization
in resolving complex technical issues.
The ideal candidate is a responsible, proactive team player with outstanding
technical understanding and experience.
Most of the work will be managed from VMware office in Israel. However, from
time to time, this person would be required to travel to customers’ premises for
technical support activities.

Requirements:
? Computer Science or Information Systems degree – An Advantage
? At least 1 years of experience in technical customer support
? R&D Programming / DBA experience - An advantage
? Good knowledge in most of the following domains: Operating systems (Windows/ UNIX/ Linux) including - installation, administration and configuration , Oracle databases, SQL including T-SQL, PL/SQL
? Excellent English (verbal & written)
? Good communication and documentation skills
? Ability to work independently with customers and with other departments
within VMware.LocationHerzliya, ILIs this a remote or multiple location position?No
Requisition Number37428BR
]]>Fri, 07 Jun 2013 07:59:00 GMThttp://jobs.vmware.com/job/Herzliyya-Technical-Support-Engineer-Job/2308965/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Herzliyya-Technical-Support-Engineer-Job/2308965/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS