http://jobs.vmware.com/feeds/technical-writer-Orem-UT-jobs/ Custom RSS Feed for technical-writer-Orem-UT-jobs Wed, 22 May 2013 14:52:47 GMT en-us http://jobs.vmware.com/feeds/technical-writer-Orem-UT-jobs/ 720
Posting TitleSr. Technical Writer - vSphere Administrator DocumentationAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionVMware’s world-class, award-winning R&D team is comprised of thousands of top-notch computer scientists and software engineers that are transforming computing through virtualization. Members of the R&D team voice their creative ideas and watch them become initiatives, participate in exciting short-term and long-term products on the VMware roadmap, initiate advanced research projects, and/or write and test code that ships. At VMware, our engineers continue to learn and grow by working with top professionals from around the world and recent graduates of top universities and by taking advantage of our extensive internal training opportunities and generous external education assistance program. R&D team members work on the latest computing equipment and have access to the ACM and IEEE libraries. VMware has R&D offices in: Silicon Valley; Cambridge, MA; Broomfield, CO; Sofia, Bulgaria; Aarhus, Denmark; London, UK; Herzliya, Israel; Bangalore, India; and Beijing, China.Job DescriptionSr. Technical Writer, Datacenter Cloud Infrastructure Technology: We are looking for a writer for our VMware vSphere product line. The writer should demonstrate strong writing skills and solid experience documenting sophisticated datacenter and server technology (installation, upgrade, administration, and general system administration; security and storage technologies experience a plus). The writer must have strong team sensibilities, be able to work with multiple writers on large scale products in a fast-paced environment, and be able to understand and explain complex technical concepts to a system administrator audience.

Responsibilities:
- Create documentation for experienced technical users as well as those who may be new to administering virtualized platforms. Documentation consists of installation guides, technology-focused system administration guides, release notes, technical papers, and knowledge-base articles.
- Collaborate with software developers, product managers, writers, information architects, quality assurance engineers, and technical support engineers to develop documentation
- Work individually and on a team, read design documents and specifications, and use pre-release software to develop content
- Create documentation designs, plans, and schedules
- Update documentation for minor software releases and author complex documents from scratch for major releases
- Use DITA/XMetaL and FrameMaker to author high quality documentation on schedule. Output to a variety of formats for our Web site, including HTML, PDF, and ebook formats.
- Create Web pages and other collateral in HTML
- Storyboard and script videos on key product technology, concepts, and tasks

Requirements:
- BS/BA in Technical Communication, English, Computer Science, related field, or equivalent experience, with 5+ years of experience writing software documentation for a technical audience
- Experience writing datacenter and server technology documentation
- Ability to organize information, learn complex concepts, and explain concepts and instructions clearly and concisely.
- Must be flexible and enjoy working with new technology in a fast-paced environment
- Understanding of structured, task-based writing is a plus
- Knowledge of security administration or storage administration a strong plus.
- Basic knowledge of UNIX/Linux is a plus
- Knowledge of HTML, XML or DITA is a plus
- Knowledge of video creation and production a plusLocationPalo Alto, CA, US
Requisition Number41078BR
]]>Thu, 25 Apr 2013 00:00:00 GMThttp://jobs.vmware.com/job/Palo-Alto-Sr_-Technical-Writer-vSphere-Administrator-Documentation-Job-CA-94301/2565730/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Palo-Alto-Sr_-Technical-Writer-vSphere-Administrator-Documentation-Job-CA-94301/2565730/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleGlobal Strategic Alliances – Partner ArchitectAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Job DescriptionGlobal Strategic Alliances – Partner Architect

The Alliances Partner Architect will work within VMware’s Global Strategic Alliances Organization to create, develop, manage, and execute solutions exploiting VMware's virtualization portfolio. This role includes business development, technical architecture, and joint go-to-market responsibility to develop highly valued and differentiated joint solutions between VMware and our global strategic partners.
This individual must be comfortable working across the entire datacenter infrastructure stack, from hardware to network to storage to security to management tools, and be able to articulate VMware’s product strategy and roadmap, identify technology integration opportunities, and oversee the development of joint solutions. This individual must be able to build executive level relationships with partners, collaborate, motivate, and influence key technical constituencies both inside and outside the company.
Responsibilities:
- Work with VMware alliance, product and field teams as well as partners and customers to formulate, maintain, and update VMware alliances technology strategy and roadmap for joint technology initiatives with our global partners.
- Influence roadmap alignment between VMware and partners. This requires an understanding of VMware and partners product roadmaps, gaps and the intersections between them
- Communicate progress on projects to various stakeholder groups in VMware and partners
- Influence the development of technical collateral such as white papers, solution briefs, and best practices across different groups within VMware (as well as the partner)
- Educate VMware’s field and channel sales teams, the partner’s field and channel sales teams, and the industry at large on the solution and the business problem that it solves through whitepapers, webcasts, presentations and other forms of outbound awareness. Track the results of the solution and its impact on VMware business.
- Use your knowledge of the IT industry to create and maintain a segment analysis identifying where VMware should look to build/partner to expand our footprint in this market, ultimately opening up new revenue streams for the company.

Requirements:
- Candidates must have a solid background of at least 10-15 years with IT datacenter infrastructure, in functions such as operations, consulting, product management, technical marketing, developer relations or engineering
- Experience with virtualization technologies and converged infrastructure stack across storage, networking, backup, and security is a must
- Demonstrated ability in managing the technical relationship with a Global technology partner, and guiding partner through complex technology initiatives.
- Experience in building executive-level relationships, defining a common strategic vision, communicating effectively, and obtaining buy-in at the senior levels
- Strong technical writing and presentation skills are required. Must have the ability to communicate complex technical solutions to all types of audiences through whitepapers and presentations.
- Where necessary, the candidate must also be able to perform the hands-on technical work on their own and deliver partner readiness training to VMware and partner’s field, channel and customers.
- Leadership skills in managing and coordinating activities of a team towards delivering on project milestones and objectives.
- A Bachelor’s Degree in Computer Science/Engineering or equivalent experience is required. Master’s Degree Preferred
- Willingness and experience in worldwide travel as required for inter-company solution development, speaking at conventions and education conferences, and executive presentations required.LocationSan Francisco, CA, US
Requisition Number41365BR
]]>Fri, 26 Apr 2013 00:00:00 GMThttp://jobs.vmware.com/job/San-Francisco-Global-Strategic-Alliances-Partner-Architect-Job-CA-94101/2568506/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/San-Francisco-Global-Strategic-Alliances-Partner-Architect-Job-CA-94101/2568506/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleTechnical Support Engineer - Mission & Business Critical SupportAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionThe VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. GSS provides time-zone optimized coverage throughout five support centers globally. The GSS team supports the entire suite of VMware products for global customers and partners and participates in developing new products and new versions of current products. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the “best of the best” supporting business-critical applications in a virtual infrastructure.Job DescriptionJob Description

Engineers support over 6,000 companies running VMware servers in over 100 different countries. They support the entire suite of VMware products for global customers and partners, interfacing with them via the phone, email, and web. They resolve customer technical issues through diligent research, reproduction and troubleshooting by utilizing system administration, networking and storage skills. Managers of Technical Support are responsible for managing highly skilled technical support teams. They work closely with our Technical Support Management team, and Engineering, Sales and Product Marketing teams to ensure that VMware is delivering overall superior service and support to our customers.

Role Responsibilities

Case Management

- Drive customer satisfaction of by expediting the resolution of all service issues by conducting log analysis, reproduction work and engaging external and internal resources as required.
- Proactively escalate customer issues and work with Sales, CPD, PSE, PM to assign appropriate priority.
- Providing high quality Live Answer technical support to program account base.
- Provide onsite support if required.
- Complete a formal root cause analysis for resolved issues at customer request.
- Complete KB articles for all resolved issues.
- Provide best effort support for customers operating on/in unsupported configurations.
- Retain ownership of customer issue from creation to closure.
- Assist customer outside of normal business hours if required.

Account Management

- Facilitate the on boarding process of new accounts by leading the initial engagement meetings.
- Complete comprehensive site profile documents ensuring the customer’s VMware infrastructure and architecture is documented.
- Manage account document repository ensuring accuracy and completeness.
- Proactively notify the customer on a weekly basis with product alerts, new KB articles and bug updates that relate to their environment.
- Review customers change management process / documents for gaps against know best practices.
- Assist the customer with support planning, upgrade and maintenance updates by providing input to implementation plan and alerting peer center of upcoming change.
- Conduct weekly or monthly case reviews to identify issue trends and opportunities for corrective actions
- Work with greater VMware Account Management team to ensure overall customer satisfaction with Global Support Services

Qualifications

- Recommended 5+ years of Technical Support Industry experience
- Strong customer advocacy and relationship building skills.
- Strong technical writing skills.
- Strong verbal communication, project management and problem solving skills.
- Account management experience and/or customer engagement responsibility is desirable.
- The ability to analyze and determine the most effective method of problem resolution by utilizing applicable internal resources.
- Ability to research problems and document their solutions.
- Foundation level knowledge in VMware ESX and Virtual Center products.
- Comprehensive knowledge in more than 3 of the following technologies;
o Linux
o Microsoft Operating Systems
o Storage Arrays or Appliances
o Networking, TCP/IP, DNS
- Must be able to travel (domestic & international).
- Ability to be on call 7x24 on occasion.
- Ability to work Statutory Holidays on occasion
- Successful candidates will have strong communication skills, business acumen, customer focus and are results orientedLocationBroomfield, CO, US
Requisition Number41280BR
]]>Mon, 29 Apr 2013 00:00:00 GMThttp://jobs.vmware.com/job/Broomfield-Technical-Support-Engineer-Mission-&-Business-Critical-Support-Job-CO-80020/2571020/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Broomfield-Technical-Support-Engineer-Mission-&-Business-Critical-Support-Job-CO-80020/2571020/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleTechnical Support Engineer - Mission & Business Critical SupportAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionThe VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. GSS provides time-zone optimized coverage throughout five support centers globally. The GSS team supports the entire suite of VMware products for global customers and partners and participates in developing new products and new versions of current products. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the “best of the best” supporting business-critical applications in a virtual infrastructure.Job DescriptionJob Description

Engineers support over 6,000 companies running VMware servers in over 100 different countries. They support the entire suite of VMware products for global customers and partners, interfacing with them via the phone, email, and web. They resolve customer technical issues through diligent research, reproduction and troubleshooting by utilizing system administration, networking and storage skills. Managers of Technical Support are responsible for managing highly skilled technical support teams. They work closely with our Technical Support Management team, and Engineering, Sales and Product Marketing teams to ensure that VMware is delivering overall superior service and support to our customers.

Role Responsibilities

Case Management

- Drive customer satisfaction of by expediting the resolution of all service issues by conducting log analysis, reproduction work and engaging external and internal resources as required.
- Proactively escalate customer issues and work with Sales, CPD, PSE, PM to assign appropriate priority.
- Providing high quality Live Answer technical support to program account base.
- Provide onsite support if required.
- Complete a formal root cause analysis for resolved issues at customer request.
- Complete KB articles for all resolved issues.
- Provide best effort support for customers operating on/in unsupported configurations.
- Retain ownership of customer issue from creation to closure.
- Assist customer outside of normal business hours if required.

Account Management

- Facilitate the on boarding process of new accounts by leading the initial engagement meetings.
- Complete comprehensive site profile documents ensuring the customer’s VMware infrastructure and architecture is documented.
- Manage account document repository ensuring accuracy and completeness.
- Proactively notify the customer on a weekly basis with product alerts, new KB articles and bug updates that relate to their environment.
- Review customers change management process / documents for gaps against know best practices.
- Assist the customer with support planning, upgrade and maintenance updates by providing input to implementation plan and alerting peer center of upcoming change.
- Conduct weekly or monthly case reviews to identify issue trends and opportunities for corrective actions
- Work with greater VMware Account Management team to ensure overall customer satisfaction with Global Support Services

Qualifications

- Recommended 5+ years of Technical Support Industry experience
- Strong customer advocacy and relationship building skills.
- Strong technical writing skills.
- Strong verbal communication, project management and problem solving skills.
- Account management experience and/or customer engagement responsibility is desirable.
- The ability to analyze and determine the most effective method of problem resolution by utilizing applicable internal resources.
- Ability to research problems and document their solutions.
- Foundation level knowledge in VMware ESX and Virtual Center products.
- Comprehensive knowledge in more than 3 of the following technologies;
o Linux
o Microsoft Operating Systems
o Storage Arrays or Appliances
o Networking, TCP/IP, DNS
- Must be able to travel (domestic & international).
- Ability to be on call 7x24 on occasion.
- Ability to work Statutory Holidays on occasion
- Successful candidates will have strong communication skills, business acumen, customer focus and are results orientedLocationBroomfield, CO, US
Requisition Number41279BR
]]>Mon, 29 Apr 2013 00:00:00 GMThttp://jobs.vmware.com/job/Broomfield-Technical-Support-Engineer-Mission-&-Business-Critical-Support-Job-CO-80020/2571030/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Broomfield-Technical-Support-Engineer-Mission-&-Business-Critical-Support-Job-CO-80020/2571030/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleTechnical Support Engineer - Mission & Business Critical SupportAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionThe VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. GSS provides time-zone optimized coverage throughout five support centers globally. The GSS team supports the entire suite of VMware products for global customers and partners and participates in developing new products and new versions of current products. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the “best of the best” supporting business-critical applications in a virtual infrastructure.Job DescriptionJob Description

Engineers support over 6,000 companies running VMware servers in over 100 different countries. They support the entire suite of VMware products for global customers and partners, interfacing with them via the phone, email, and web. They resolve customer technical issues through diligent research, reproduction and troubleshooting by utilizing system administration, networking and storage skills. Managers of Technical Support are responsible for managing highly skilled technical support teams. They work closely with our Technical Support Management team, and Engineering, Sales and Product Marketing teams to ensure that VMware is delivering overall superior service and support to our customers.

Role Responsibilities

Case Management

- Drive customer satisfaction of by expediting the resolution of all service issues by conducting log analysis, reproduction work and engaging external and internal resources as required.
- Proactively escalate customer issues and work with Sales, CPD, PSE, PM to assign appropriate priority.
- Providing high quality Live Answer technical support to program account base.
- Provide onsite support if required.
- Complete a formal root cause analysis for resolved issues at customer request.
- Complete KB articles for all resolved issues.
- Provide best effort support for customers operating on/in unsupported configurations.
- Retain ownership of customer issue from creation to closure.
- Assist customer outside of normal business hours if required.

Account Management

- Facilitate the on boarding process of new accounts by leading the initial engagement meetings.
- Complete comprehensive site profile documents ensuring the customer’s VMware infrastructure and architecture is documented.
- Manage account document repository ensuring accuracy and completeness.
- Proactively notify the customer on a weekly basis with product alerts, new KB articles and bug updates that relate to their environment.
- Review customers change management process / documents for gaps against know best practices.
- Assist the customer with support planning, upgrade and maintenance updates by providing input to implementation plan and alerting peer center of upcoming change.
- Conduct weekly or monthly case reviews to identify issue trends and opportunities for corrective actions
- Work with greater VMware Account Management team to ensure overall customer satisfaction with Global Support Services

Qualifications

- Recommended 5+ years of Technical Support Industry experience
- Strong customer advocacy and relationship building skills.
- Strong technical writing skills.
- Strong verbal communication, project management and problem solving skills.
- Account management experience and/or customer engagement responsibility is desirable.
- The ability to analyze and determine the most effective method of problem resolution by utilizing applicable internal resources.
- Ability to research problems and document their solutions.
- Foundation level knowledge in VMware ESX and Virtual Center products.
- Comprehensive knowledge in more than 3 of the following technologies;
o Linux
o Microsoft Operating Systems
o Storage Arrays or Appliances
o Networking, TCP/IP, DNS
- Must be able to travel (domestic & international).
- Ability to be on call 7x24 on occasion.
- Ability to work Statutory Holidays on occasion
- Successful candidates will have strong communication skills, business acumen, customer focus and are results orientedLocationBroomfield, CO, US
Requisition Number41281BR
]]>Mon, 20 May 2013 08:00:00 GMThttp://jobs.vmware.com/job/Broomfield-Technical-Support-Engineer-Mission-&-Business-Critical-Support-Job-CO-80020/2558203/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Broomfield-Technical-Support-Engineer-Mission-&-Business-Critical-Support-Job-CO-80020/2558203/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleCommunications SpecialistAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Job DescriptionAs a part of the VMware License Compliance Team, the Communication Specialist will focus primarily on drafting and mailing letters to Enterprise License Agreement (ELA) customers as part of the ELA expiration process. This requires a self-starter who is results oriented and focused on delivering high quality work. Excellent English written grammar, acute attention to detail, exceptional problem solving ability and flexibility are required. The position requires working in our Austin office and reporting to a manager in Palo Alto, CA.

Key Responsibilities:

Locate contracts within our contract repository for all ELAs that are expiring and therefore require a customer notification
Review contracts in detail to confirm expiration dates, reporting requirements, type of contracts, and end user customer
Prepare courtesy notices for customers with expiring ELAs with acute attention to quality
Use tools such as a review checklist to ensure that letters are prepared accurately
Identify and research customer contacts using web resources such as Hoovers, Discover Org etc.
Prepare and maintain customer profiles in SharePoint
Notify account managers via e-mail of customer’s requirement to submit a report.
Prepare and send internal e-mails to account managers as well as external e-mails to customers, utilizing e-mail templates
Prepare mailing labels and notification letter packages to be sent to customers via FedEx
Communicate daily with Compliance Manager of the ELA expiration process to understand deliverables and expectations via phone, web meetings, or emails
Organize and maintain Excel trackers with large volumes of data
Maintain metrics, dashboards and reports, including quarterly bookings and revenue summaries for the group
Compose and maintain playbook with updated processes
Ad hoc projects as necessary

Qualifications:

Bachelors in Business Administration, English, or Accounting preferred (other majors OK with requisite experience)
Demonstrated mastery in written English grammar and formatting for business letters required
Exceptional written and verbal communication skills required. Technical writing experience is a plus
Editing and proofreading skills are essential to the success of the position
Proficiency using Word (including mail merge capabilities and business letter formatting), Excel, and SharePoint required.
Knowledge of corporate structure to be able to identify appropriate customer name and address contacts is required
Software contract review and analysis experience is a plus
Exceptional organizational and time management skills
Strong analytical and problem solving skills required
Experience performing basic commercial contract analysis is preferred
Ability to work in a dynamic fast paced, matrix managed environmentLocationAustin, TX, US
Requisition Number41338BR
]]>Wed, 01 May 2013 00:00:00 GMThttp://jobs.vmware.com/job/Austin-Communications-Specialist-Job-TX-73301/2576390/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Austin-Communications-Specialist-Job-TX-73301/2576390/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleMTS - Cloud Infrastructure UI PlatformAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionVMware’s world-class, award-winning R&D team is comprised of thousands of top-notch computer scientists and software engineers that are transforming computing through virtualization. Members of the R&D team voice their creative ideas and watch them become initiatives, participate in exciting short-term and long-term products on the VMware roadmap, initiate advanced research projects, and/or write and test code that ships. At VMware, our engineers continue to learn and grow by working with top professionals from around the world and recent graduates of top universities and by taking advantage of our extensive internal training opportunities and generous external education assistance program. R&D team members work on the latest computing equipment and have access to the ACM and IEEE libraries. VMware has R&D offices in: Silicon Valley; Cambridge, MA; Broomfield, CO; Sofia, Bulgaria; Aarhus, Denmark; London, UK; Herzliya, Israel; Bangalore, India; and Beijing, China.Job DescriptionOur mission is to make enterprise software delightful.
We are creating Next Generation UI platform for VMware flagship product line - vShere and Cloud Infrastructure. We are pushing envelop on leading-edge technologies to build one of the largest installable web applications. Our product is one of most used application in a today’s Data Centers.

UI platform is not just UI! Our java side deals with extensiility, data retrieval, consolidation, and mutation, and does it at scale. The work is both expanding existing soluions, and new green field development.

Job Description:
- Build a next generation of web applications
- Build new and expand existing frameworks and services on the java layer of UI platform.
- Collaborate with Common Services team, consume and contribute to common archtiecture.
- Interface with other internal product development as well as cross functional teams (Product Management, Integration Engineering, Quality Engineering, Technical Writers)

Requirements:
- B.S. or M.S. in Computer Science or equivalent from a reputable university
- 5-7 years of hands-on software development experience
- Excellent Java and object-oriented design
- Proficiency in Spring framework, Tomcat/Jetty, Maven
- Deep current, hand-on skills on variety of J2EE technologies
- Care for User Interface, empathy for the user
- Experience with API design (SOAP, REST)
- Familiarity with security technologies (SSL, SSO, Authentication)
- Grasp on Web technologies: JavaScript, HTML5, jQuery, modern JS frameworks
- Clear consise communication
- Strong problem-solving skills
- Inter-personal skills and desire to work well with othersLocationPalo Alto, CA, US
Requisition Number39993BR
]]>Wed, 01 May 2013 03:00:00 GMThttp://jobs.vmware.com/job/Palo-Alto-Sr_-MTS-Cloud-Infrastructure-UI-Platform-Job-CA-94301/2460821/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Palo-Alto-Sr_-MTS-Cloud-Infrastructure-UI-Platform-Job-CA-94301/2460821/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleNCG - MTS - Cloud Infrastructure UI Platform - JavaAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionVMware’s world-class, award-winning R&D team is comprised of thousands of top-notch computer scientists and software engineers that are transforming computing through virtualization. Members of the R&D team voice their creative ideas and watch them become initiatives, participate in exciting short-term and long-term products on the VMware roadmap, initiate advanced research projects, and/or write and test code that ships. At VMware, our engineers continue to learn and grow by working with top professionals from around the world and recent graduates of top universities and by taking advantage of our extensive internal training opportunities and generous external education assistance program. R&D team members work on the latest computing equipment and have access to the ACM and IEEE libraries. VMware has R&D offices in: Silicon Valley; Cambridge, MA; Broomfield, CO; Sofia, Bulgaria; Aarhus, Denmark; London, UK; Herzliya, Israel; Bangalore, India; and Beijing, China.Job DescriptionOur mission is to make enterprise software delightful.
We are creating Next Generation UI platform for VMware flagship product line - vShere and Cloud Infrastructure. We are pushing envelop on leading-edge technologies to build one of the largest installable web applications. Our product is one of most used application in a today’s Data Centers.

UI platform is not just UI! Our java side deals with extensiility, data retrieval, consolidation, and mutation, and does it at scale. The work is both expanding existing soluions, and new green field development.

Job Description:
- Build a next generation of web applications
- Build new and expand existing frameworks and services on the java layer of UI platform.
- Collaborate with Common Services team, consume and contribute to common archtiecture.
- Interface with other internal product development as well as cross functional teams (Product Management, Integration Engineering, Quality Engineering, Technical Writers)

Requirements:
- B.S. or M.S. in Computer Science or equivalent from a reputable university
- 1-2 years project experience or equivalent desired
- Excellent Java and object-oriented design
- Proficiency in Spring framework, Tomcat/Jetty, Maven
- Deep current, hand-on skills on variety of J2EE technologies
- Care for User Interface, empathy for the user
- Experience with API design (SOAP, REST)
- Familiarity with security technologies (SSL, SSO, Authentication)
- Grasp on Web technologies: JavaScript, HTML5, jQuery, modern JS frameworks
- Clear consise communication
- Strong problem-solving skills
- Inter-personal skills and desire to work well with othersLocationPalo Alto, CA, US
Requisition Number41283BR
]]>Tue, 07 May 2013 00:00:00 GMThttp://jobs.vmware.com/job/Palo-Alto-Sr_-MTS-Cloud-Infrastructure-UI-Platform-Java-Job-CA-94301/2583845/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Palo-Alto-Sr_-MTS-Cloud-Infrastructure-UI-Platform-Java-Job-CA-94301/2583845/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleSr. MTS - Cloud Infrastructure UI Platform - JavaAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionVMware’s world-class, award-winning R&D team is comprised of thousands of top-notch computer scientists and software engineers that are transforming computing through virtualization. Members of the R&D team voice their creative ideas and watch them become initiatives, participate in exciting short-term and long-term products on the VMware roadmap, initiate advanced research projects, and/or write and test code that ships. At VMware, our engineers continue to learn and grow by working with top professionals from around the world and recent graduates of top universities and by taking advantage of our extensive internal training opportunities and generous external education assistance program. R&D team members work on the latest computing equipment and have access to the ACM and IEEE libraries. VMware has R&D offices in: Silicon Valley; Cambridge, MA; Broomfield, CO; Sofia, Bulgaria; Aarhus, Denmark; London, UK; Herzliya, Israel; Bangalore, India; and Beijing, China.Job DescriptionOur mission is to make enterprise software delightful.
We are creating Next Generation UI platform for VMware flagship product line - vShere and Cloud Infrastructure. We are pushing envelop on leading-edge technologies to build one of the largest installable web applications. Our product is one of most used application in a today’s Data Centers.

UI platform is not just UI! Our java side deals with extensiility, data retrieval, consolidation, and mutation, and does it at scale. The work is both expanding existing soluions, and new green field development.

Job Description:
- Build a next generation of web applications
- Build new and expand existing frameworks and services on the java layer of UI platform.
- Collaborate with Common Services team, consume and contribute to common archtiecture.
- Interface with other internal product development as well as cross functional teams (Product Management, Integration Engineering, Quality Engineering, Technical Writers)

Requirements:
- B.S. or M.S. in Computer Science or equivalent from a reputable university
- 5-7 years of hands-on software development experience
- Excellent Java and object-oriented design
- Proficiency in Spring framework, Tomcat/Jetty, Maven
- Deep current, hand-on skills on variety of J2EE technologies
- Care for User Interface, empathy for the user
- Experience with API design (SOAP, REST)
- Familiarity with security technologies (SSL, SSO, Authentication)
- Grasp on Web technologies: JavaScript, HTML5, jQuery, modern JS frameworks
- Clear consise communication
- Strong problem-solving skills
- Inter-personal skills and desire to work well with othersLocationPalo Alto, CA, US
Requisition Number41274BR
]]>Tue, 14 May 2013 00:00:00 GMThttp://jobs.vmware.com/job/Palo-Alto-Sr_-MTS-Cloud-Infrastructure-UI-Platform-Java-Job-CA-94301/2597114/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Palo-Alto-Sr_-MTS-Cloud-Infrastructure-UI-Platform-Java-Job-CA-94301/2597114/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleTechnical Support EngineerAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionThe VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. GSS provides time-zone optimized coverage throughout five support centers globally. The GSS team supports the entire suite of VMware products for global customers and partners and participates in developing new products and new versions of current products. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the “best of the best” supporting business-critical applications in a virtual infrastructure.Job DescriptionRole Responsibilities

- Drive customer satisfaction of by expediting the resolution of all service issues by conducting log analysis, reproduction work and engaging external and internal resources as required
- Proactively escalate customer issues and work with Sales, CPD, PSE, PM to assign appropriate priority.
- Providing high quality Live Answer technical support to program account base
- Provide onsite support if required
- Complete a formal root cause analysis for resolved issues at customer request
- Complete KB articles for all resolved issues
- Provide best effort support for customers operating on/in unsupported configurations
- Retain ownership of customer issue from creation to closure
- Assist customer outside of normal business hours if required

Account Management

- Facilitate the on boarding process of new accounts by leading the initial engagement meetings
- Complete comprehensive site profile documents ensuring the customer’s VMware infrastructure and architecture is documented
- Manage account document repository ensuring accuracy and completeness
- Proactively notify the customer on a weekly basis with product alerts, new KB articles and bug updates that relate to their environment
- Review customers change management process / documents for gaps against know best practices
- Assist the customer with support planning, upgrade and maintenance updates by providing input to implementation plan and alerting peer center of upcoming change
- Conduct weekly or monthly case reviews to identify issue trends and opportunities for corrective actions
- Work with greater VMware Account Management team to ensure overall customer satisfaction with Global Support Services

Qualifications

- Recommended 5+ years of Technical Support Industry experience
- Strong customer advocacy and relationship building skills
- Strong technical writing skills
- Strong verbal communication, project management and problem solving skills
- Account management experience and/or customer engagement responsibility is desirable
- The ability to analyze and determine the most effective method of problem resolution by utilizing applicable internal resources
- Ability to research problems and document their solutions
- Foundation level knowledge in VMware ESX and Virtual Center products
- Comprehensive knowledge in more than 3 of the following technologies;
o Linux
o Microsoft Operating Systems
o Storage Arrays or Appliances
o Networking, TCP/IP, DNS
- Must be able to travel (domestic & international)
- Ability to be on call 7x24 on occasion
- Ability to work Statutory Holidays on occasion
- Successful candidates will have strong communication skills, business acumen, and customer focus and are results orientedLocationBangalore, IN
Requisition Number41483BR
]]>Wed, 08 May 2013 00:00:00 GMThttp://jobs.vmware.com/job/Bengaluru-Technical-Support-Engineer-Job/2586594/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Bengaluru-Technical-Support-Engineer-Job/2586594/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleSenior Consultant, DenmarkAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionThe global VMware Professional Services Organization (PSO) influences the success of each VMware implementation. The PSO team is dedicated to the success of the customer and their virtualization strategy and implementation. The PSO team ensures that VMware customers are successfully implementing their business plans from adoption all the way to a fully functioning virtualized datacenter. The VMware PSO team includes Implementation/Managed Services, Project/Engagement Management, Education Services, Partner Management and Technical Account Management (TAM) Services.Job DescriptionAs an End-User-Compute (EUC) VMware Consultant, you will provide customers technical leadership in the design and implementation of EUC VMware products and services. You will help to document best practices in developing and deploying VMware solutions, and feed them into our knowledge base of best practices for use by our customers and partners. Professional Services provides our consultants with the opportunity to work in most of the top Fortune 500 companies in the world. The services we deliver include (but not limited to) End-User Compute Plan & Design, Strategy, Operational Readiness, Disaster Recovery, IT Strategy Reviews, Performance and Security Reviews.

Responsibilities:
- Must enjoy working with leading edge technology and being an intrinsic part of a fantastic team
- Maintain your current knowledge of the EUC VMware product portfolio with lots of training provided to make sure that you provide the best level of service to our customers
- Independently conduct engagements with our customers around the core EUC focused product stack
- Assist in the development of our consulting service offerings as well as writing white papers and best practices
- Help to document best practices in developing and deploying EUC VMware solutions, and feed them into our knowledge base for reuse by customers and partners
- Work with and support the VMware sales teams from a presales delivery perspective

Required:
- A high level of energy and enthusiasm
- Multiple years experience in customer-facing positions as a professional services consultant
- Proven track record in delivering desktop virtualization as well as infrastructure refresh/design projects
- Strong documentation and technical writing skills
- Strong Windows desktop operating system experience as well as good network and storage knowledge
- Technical team lead experience
- Ability to travel up to 60 percent of the time, including international
- Excellent communications and interpersonal skills
- Excellent presentation skills and a proven ability to lead customer facing workshops.
- Solid and practical knowledge of VMware core product (vSphere/VC)

Certification and Education
- Ideally holds current VCP certification
- Ideally holds VMware DCA/DCD certifications
- Ideally holds ITIL foundation certification
- Ideally working towards the VCDX certification or is VCDX certified
- Industry certifications from vendors such as EMC, Citrix, Microsoft and Cisco are desirable

Desirable
- A breadth of experience across the core VMware EUC stack or equivalent however training will be provided
- Project management experience and familiarity with PRINCE2 or PMP frameworks
- ITIL knowledge
- Experience writing SOW’s, scoping projects and LOE estimates
- Experience of delivering;
o Automating the management of desktop environments
o Desktop virtualization
o Desktop refresh projects
- Familiarity with systems management concepts, processes and standards including capacity/performance management and tuning; and storage and network management
- Experience of automation through the use of scripting
- Experience of presenting at a user group, trade show or similar is highly desirable

Location: UK, Sweden, Netherlands, Belgium, Benelux, NordicsLocationNaerum, DK
Requisition Number40084BR
]]>Sun, 28 Apr 2013 03:00:00 GMThttp://jobs.vmware.com/job/Arhus-Senior-Consultant%2C-Denmark-Job/2457238/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Arhus-Senior-Consultant%2C-Denmark-Job/2457238/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleSenior Consultant, UK (eg)About UsVMware (NYSE: VMW) is the global leader in virtualization and cloud infrastructure, two areas that consistently rank as top priorities among CIOs.
VMware delivers award-winning, customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. Our solutions help organizations of all sizes, lower costs, increase business agility and ensure freedom of choice. We are searching for people who are ready to accelerate, innovate and lead to join our team of more than 9,000 employees in 40+ locations worldwide working to develop innovative solutions that deliver the future of IT through cloud computing. Having the audacity to challenge constraints and problem-solve for tomorrow starts today, and it starts with you. Learn more at www.vmware.com/careers.Why work for our DivisionThe global VMware Professional Services Organization (PSO) influences the success of each VMware implementation. The PSO team is dedicated to the success of the customer and their virtualization strategy and implementation. The PSO team ensures that VMware customers are successfully implementing their business plans from adoption all the way to a fully functioning virtualized datacenter. The VMware PSO team includes Implementation/Managed Services, Project/Engagement Management, Education Services, Partner Management and Technical Account Management (TAM) Services.Job DescriptionResponsibilities:

- Must enjoy working with leading edge technology and being an intrinsic part of a fantastic team
- Maintain your current knowledge of the core VMware product line with lots of training provided to make sure that you provide the best level of service to our customers
- Independently conduct engagements with our customers around the core Server focused product stack including vSphere and vCloud Director
- Assist in the development of our consulting service offerings as well as writing white papers and best practices
- Help to document best practices in developing and deploying VMware solutions, and feed them into our knowledge base for reuse by customers and partners
- Work with and support the VMware sales teams from a presales delivery perspective

Required:

- A high level of energy and enthusiasm
- Multiple years of IT experience delivering solutions based on VMware technologies.
- Multiple years experience in customer-facing positions as a professional services consultant
- Track record in delivering server infrastructure design and management projects
- Strong documentation and technical writing skills, with experience delivering VMware architecture designs highly desirable
- Strong Windows operating system experience as well as good network and storage knowledge
- Strong Lead Architect or Technical team lead experience
- Ability to travel up to 60 percent of the time, including international (NEMEA)
- Excellent communications and interpersonal skills
- Excellent presentation skills and a strong ability to lead customer facing workshops.
- Solid and practical knowledge of VMware core product (vSphere/VC)

Certification and Education

- Currently holds the VCP 5.x certification
- Ideally holds VMware DCA/DCD certifications and ITIL foundation v3.x
- Working towards the VCDX certification or is VCDX certified
- Industry certifications from vendors such as EMC, Citrix, Microsoft and Cisco are desirable

Desirable

- A breadth of experience across the core VMware Cloud Infrastructure Management stack however training will be provided
- A broad range of vSphere and or vCD design experience in medium to large environments
- Project management experience and familiarity with PRINCE2 or PMP frameworks
- ITIL knowledge
- Experience writing SOW’s, scoping projects and LOE estimates
- Experience of delivering;
o Server virtualization projects
o Desktop virtualization
o Tier1 application migration
o Server refresh projects
o Cloud computing projects
- Linux/Solaris administrative knowledge
- Familiarity with systems management concepts, processes and standards including capacity/performance management and tuning; and storage and network management
- Understanding of modern IT production datacenter
- Experience of automation through the use of scripting
- Experience of presenting at a user group, trade show or similar is highly desirableLocationFrimley, GB
Requisition Number40282BR
]]>Wed, 01 May 2013 03:00:00 GMThttp://jobs.vmware.com/job/Frimley-Senior-Consultant%2C-UK-%28eg%29-Job/2459941/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Frimley-Senior-Consultant%2C-UK-%28eg%29-Job/2459941/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleSenior Consultant, NetherlandsAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionThe global VMware Professional Services Organization (PSO) influences the success of each VMware implementation. The PSO team is dedicated to the success of the customer and their virtualization strategy and implementation. The PSO team ensures that VMware customers are successfully implementing their business plans from adoption all the way to a fully functioning virtualized datacenter. The VMware PSO team includes Implementation/Managed Services, Project/Engagement Management, Education Services, Partner Management and Technical Account Management (TAM) Services.Job DescriptionResponsibilities:

- Must enjoy working with leading edge technology and being an intrinsic part of a fantastic team
- Maintain your current knowledge of the core VMware product line with lots of training provided to make sure that you provide the best level of service to our customers
- Independently conduct engagements with our customers around the core Server focused product stack including vSphere and vCloud Director
- Assist in the development of our consulting service offerings as well as writing white papers and best practices
- Help to document best practices in developing and deploying VMware solutions, and feed them into our knowledge base for reuse by customers and partners
- Work with and support the VMware sales teams from a presales delivery perspective

Required:

- A high level of energy and enthusiasm
- Multiple years of IT experience delivering solutions based on VMware technologies.
- Multiple years experience in customer-facing positions as a professional services consultant
- Track record in delivering server infrastructure design and management projects
- Strong documentation and technical writing skills, with experience delivering VMware architecture designs highly desirable
- Strong Windows operating system experience as well as good network and storage knowledge
- Strong Lead Architect or Technical team lead experience
- Ability to travel up to 60 percent of the time, including international (NEMEA)
- Excellent communications and interpersonal skills
- Excellent presentation skills and a strong ability to lead customer facing workshops.
- Solid and practical knowledge of VMware core product (vSphere/VC)

Certification and Education

- Currently holds the VCP 5.x certification
- Ideally holds VMware DCA/DCD certifications and ITIL foundation v3.x
- Working towards the VCDX certification or is VCDX certified
- Industry certifications from vendors such as EMC, Citrix, Microsoft and Cisco are desirable

Desirable

- A breath of experience across the core VMware Cloud Infrastructure Management stack however training will be provided
- A broad range of vSphere and or vCD design experience in medium to large environments
- Project management experience and familiarity with PRINCE2 or PMP frameworks
- ITIL knowledge
- Experience writing SOW’s, scoping projects and LOE estimates
- Experience of delivering;
o Server virtualization projects
o Desktop virtualization
o Tier1 application migration
o Server refresh projects
o Cloud computing projects
- Linux/Solaris administrative knowledge
- Familiarity with systems management concepts, processes and standards including capacity/performance management and tuning; and storage and network management
- Understanding of modern IT production datacenter
- Experience of automation through the use of scripting
- Experience of presenting at a user group, trade show or similar is highly desirable

Location: UK, Sweden, Netherlands, Belgium, Benelux, NordicsLocationUtrecht, NL
Requisition Number40110BR
]]>Sat, 04 May 2013 03:00:00 GMThttp://jobs.vmware.com/job/Utrecht-Senior-Consultant%2C-Netherlands-Job/2467072/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Utrecht-Senior-Consultant%2C-Netherlands-Job/2467072/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleSr. Systems Engineer-Virsto (Americas)About UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Job DescriptionAs an SE you need to understand the job duties and role for Pre-Sales as well as Post-Sales. As an SE you will be customer facing, first calls, meetings, presentations, PoC's, documentation, demos, and installs. You need to help accelerate the sales cycle, remove obstacles, and be the technical expert in the room. You will need to whiteboard, demo, present technical material, qualify, and quantify sales opportunities. You must have experience with storage and virtualization.

Pre-Sales Engineer Objectives:

Sales Engineers are the primary technical resource for the field salesforce. Sales Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

Responsibilities:

-Development and delivery of product demonstrations
-Represent the product to customers and field events such as conferences, seminars, etc.
-Respond to functional and technical elements of RFIs/RFPs
-Convey customer requirements to Product Management teams
-Travel throughout sales territory
-Install, PoC, and troubleshoot installation
-Must have storage background, VMware knowledge, and technical industry knowledge
-Design, articulate, white board, and present technical information to non-technical individuals
-Must communicate well with oral and written communication

Essential Duties and Responsibilities:

-Technical Expert on the assigned accounts
-Storage Expert
-VMware Expert
-Pre-Sales SE, TC, or SA experience a MUST
-Sells modules, upgrades to existing clients.
-Assists Sales Team to close sales to new and existing customers
-Assists Professional Services Team with delivery coordination
-Project Management Skills
-IT Technical Knowledge
-Learn to present, demonstrate, pitch, and install Virsto Software Product
-Create presentations, documentation, and speak to technical as well as C-Level

Qualifications:

-Ideal candidate must be self-motivated with a proven track record in software sales and
knowledge of technology.
-Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
-Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports
-Organized and analytical, able to eliminate sales obstacles through creative and adaptive
approaches
-3-5+ years relevant experience in technical pre-sales
-Experience and familiarity of Virsto products and line of business a plus
-A BS in Computer Science or a related field is strongly preferred.LocationLos Gatos, CA, US
Requisition Number40805BR
]]>Fri, 03 May 2013 03:00:00 GMThttp://jobs.vmware.com/job/Los-Gatos-Sr_-Systems-Engineer-Virsto-%28Americas%29-Job-CA-95030/2530275/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Los-Gatos-Sr_-Systems-Engineer-Virsto-%28Americas%29-Job-CA-95030/2530275/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleSr. Systems Engineer-Virsto (Americas)About UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Job DescriptionAs an SE you need to understand the job duties and role for Pre-Sales as well as Post-Sales. As an SE you will be customer facing, first calls, meetings, presentations, PoC's, documentation, demos, and installs. You need to help accelerate the sales cycle, remove obstacles, and be the technical expert in the room. You will need to whiteboard, demo, present technical material, qualify, and quantify sales opportunities. You must have experience with storage and virtualization.

Pre-Sales Engineer Objectives:

Sales Engineers are the primary technical resource for the field salesforce. Sales Engineers are responsible for actively driving and managing the technology evaluation stage of the sales process, working in conjunction with the sales team as the key technical advisor and product advocate for our products. The Sales Engineer must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

Responsibilities:

-Development and delivery of product demonstrations
-Represent the product to customers and field events such as conferences, seminars, etc.
-Respond to functional and technical elements of RFIs/RFPs
-Convey customer requirements to Product Management teams
-Travel throughout sales territory
-Install, PoC, and troubleshoot installation
-Must have storage background, VMware knowledge, and technical industry knowledge
-Design, articulate, white board, and present technical information to non-technical individuals
-Must communicate well with oral and written communication

Essential Duties and Responsibilities:

-Technical Expert on the assigned accounts
-Storage Expert
-VMware Expert
-Pre-Sales SE, TC, or SA experience a MUST
-Sells modules, upgrades to existing clients.
-Assists Sales Team to close sales to new and existing customers
-Assists Professional Services Team with delivery coordination
-Project Management Skills
-IT Technical Knowledge
-Learn to present, demonstrate, pitch, and install Virsto Software Product
-Create presentations, documentation, and speak to technical as well as C-Level

Qualifications:

-Ideal candidate must be self-motivated with a proven track record in software sales and
knowledge of technology.
-Comfortable in the dynamic atmosphere of a technical organization with a rapidly expanding customer base
-Must possess strong presentation skills and be able to communicate professionally in written responses to emails, RFPs, and when submitting reports
-Organized and analytical, able to eliminate sales obstacles through creative and adaptive
approaches
-3-5+ years relevant experience in technical pre-sales
-Experience and familiarity of Virsto products and line of business a plus
-A BS in Computer Science or a related field is strongly preferred.LocationNew York, NY, US
Requisition Number40699BR
]]>Wed, 08 May 2013 02:59:00 GMThttp://jobs.vmware.com/job/Los-Gatos-Sr_-Systems-Engineer-Virsto-%28Americas%29-Job-CA-95030/2537486/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Los-Gatos-Sr_-Systems-Engineer-Virsto-%28Americas%29-Job-CA-95030/2537486/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleSenior Technical Marketing Manager – Operations ManagementAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Job DescriptionThe Senior Technical Marketing Manager working with the Operations Management array of products - is expected to be both a technical expert as well as a VMware evangelist who has a commanding understanding of virtualization management, how it relates to cloud computing (private, public, and hybrid clouds), and how VMware virtualization management products are uniquely differentiated from other offerings in the marketplace. The role will serve as a liaison between the Enterprise Management Business Unit and the VMware field, partners and customers, helping to train and support the VMware field and partners on the operations management strategy, product and competitive positioning. This person is also responsible for technical enablement and support of the VMware field, partners and customers as it relates to differentiating VMware's operations management strategy. This person will achieve this goal through daily interaction with the VMware field and partner ecosystem, as well as customers. This person will be responsible for the development of technical enablement materials including demos, presentations, blogs, technical white papers, videos and field training courses. Also, this person will be heavily engaged in technical customer meetings, training and evangelism to technical sales, partners, and customers.

The candidate must be a self-starter, be able to deliver on projects after being given high-level objectives and an appropriate amount of guidance, and most importantly, have a strong understanding and appreciation for the requirements of the virtualization and IT management market. Strong presentation and written communication skills are a must. Also, the candidate must have strong inter-personal skills to work successfully with the sales and partner organizations.

Responsibilities:

- Collaborate with the Product Marketing groups in the development of technical sales/partner support materials.
- Drive technical enablement activities supporting the VMware field, including training initiatives.
- Demonstrate technical credibility to be able to create and deliver technical operations management content on short notice for time-critical sales situations.

Requirements:

- Must be able to demonstrate both a passion for management technologies and VMware's solutions, and a strong understanding of the requirements of operations management market.
- Must have detailed knowledge and hands on experience with vSphere, vCenter and VMware’s overall virtualization portfolio.
- Must have extensive experience and understanding of enterprise management solutions, in particular Microsoft, IBM/Tivoli, HP, CA, BMC/Bladelogic, and niche players like Veeam, VM Turbo and Quest in the virtual and IT operations management market.
- Willing to travel up to 30% (depending on time of year) in order to evangelize VMware technologies and solutions with technical sales, partners and customers.
- Minimum of 10 years experience in presales or technical marketing with experience in architecting and implementing enterprise management/enterprise systems management solutions.
- Minimum of 10 years experience in the high-tech industry or IT experience.
- Demonstrated ability to successfully work across teams.
- Exceptional people, presentation and written skills are a prerequisite.LocationOttawa, ON, CAIs this a remote or multiple location position?Yes
Requisition Number40818BR
]]>Sat, 27 Apr 2013 03:00:00 GMThttp://jobs.vmware.com/job/Palo-Alto-Senior-Technical-Marketing-Manager-Operations-Management-Job-CA-94301/2519817/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Palo-Alto-Senior-Technical-Marketing-Manager-Operations-Management-Job-CA-94301/2519817/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleManager, Technical Support – Latin America (Portuguese Support)About UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionThe VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. GSS provides time-zone optimized coverage throughout five support centers globally. The GSS team supports the entire suite of VMware products for global customers and partners and participates in developing new products and new versions of current products. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the “best of the best” supporting business-critical applications in a virtual infrastructure.Job DescriptionJob Description

As Manager of Technical Support, you will have the responsibility to manage a highly skilled technical support team in our organization. You will work closely with our Technical Support Management team including the Sr. Managers of Technical Support, Director of Technical Support, Western US and the VP of Global Support Services, Engineering, Sales, and Product Marketing teams to ensure that VMware is delivering overall superior service and support to our customers.

Responsibilities

- Provide superior technical support and service to the VMware customer base
- Interface with the field, sales and service organizations and directly with the customer base on critical escalations and call resolution
- Manage and develop the support teams, including hiring, professional development and proactive project work
- Design, develop, and implement processes, systems, and technology to support and enhance the technical support function, including workflow and incident management
- Develop and implement practices that measure the effectiveness and performance of the Technical Support Function
- Lead and/or being involved in Global Strategic Initiatives
- Work with VMware’s engineering team to implement formal feedback mechanisms for incidents, causes, and resolutions

Requirements:

- 8 years of experience in the software industry with a minimum of 3 years in technical support management, including people management
- Background in the development and management of remote support groups, international support groups, and 24x7 support operations
- Extensive expertise in developing metrics to measure the effectiveness of technical support within the organization
- BS/BA degree or equivalent technical experience, MBA a significant plus
- Experience in both small and large companies is highly desirable
- Familiarity with systems operations and management environments within large enterprise customers and/or service providers is desirable
- Track record of accomplishment and effectiveness within organizations
- Familiarity with CRM or incident tracking and management systems such as Siebel, Remedy, Clarify, etc
- Good communications and interpersonal skills
- Impeccable English skills is a must
- Portuguese skills is a must
- This position is subjected to weekend shiftLocationPavas, CRIs this a remote or multiple location position?No
Requisition Number41029BR
]]>Fri, 10 May 2013 02:59:00 GMThttp://jobs.vmware.com/job/Pavas-Manager%2C-Technical-Support-Latin-America-Job/2542373/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Pavas-Manager%2C-Technical-Support-Latin-America-Job/2542373/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleManager, Technical Support – Latin AmericaAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionThe VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. GSS provides time-zone optimized coverage throughout five support centers globally. The GSS team supports the entire suite of VMware products for global customers and partners and participates in developing new products and new versions of current products. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the “best of the best” supporting business-critical applications in a virtual infrastructure.Job DescriptionJob Description

As Manager of Technical Support, you will have the responsibility to manage a highly skilled technical support team in our organization. You will work closely with our Technical Support Management team including the Sr. Managers of Technical Support, Director of Technical Support, Western US and the VP of Global Support Services, Engineering, Sales, and Product Marketing teams to ensure that VMware is delivering overall superior service and support to our customers.

Responsibilities

- Provide superior technical support and service to the VMware customer base
- Interface with the field, sales and service organizations and directly with the customer base on critical escalations and call resolution
- Manage and develop the support teams, including hiring, professional development and proactive project work
- Design, develop, and implement processes, systems, and technology to support and enhance the technical support function, including workflow and incident management
- Develop and implement practices that measure the effectiveness and performance of the Technical Support Function
- Lead and/or being involved in Global Strategic Initiatives
- Work with VMware’s engineering team to implement formal feedback mechanisms for incidents, causes, and resolutions

Requirements:

- 8 years of experience in the software industry with a minimum of 3 years in technical support management, including people management
- Background in the development and management of remote support groups, international support groups, and 24x7 support operations
- Extensive expertise in developing metrics to measure the effectiveness of technical support within the organization
- BS/BA degree or equivalent technical experience, MBA a significant plus
- Experience in both small and large companies is highly desirable
- Familiarity with systems operations and management environments within large enterprise customers and/or service providers is desirable
- Track record of accomplishment and effectiveness within organizations
- Familiarity with CRM or incident tracking and management systems such as Siebel, Remedy, Clarify, etc
- Good communications and interpersonal skills
- Impeccable English skills is a must
- Portuguese skills is a plus
- This position is subjected to weekend shiftLocationPavas, CRIs this a remote or multiple location position?No
Requisition Number41020BR
]]>Fri, 10 May 2013 02:59:00 GMThttp://jobs.vmware.com/job/Pavas-Manager%2C-Technical-Support-Latin-America-Job/2542395/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Pavas-Manager%2C-Technical-Support-Latin-America-Job/2542395/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleTechnical Support Manager - SystemsAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Why work for our DivisionThe VMware Global Support Services (GSS) team supports over 250,000 companies running VMware in over 100 different countries. GSS provides time-zone optimized coverage throughout five support centers globally. The GSS team supports the entire suite of VMware products for global customers and partners and participates in developing new products and new versions of current products. GSS team members also participate in product delivery strategy, product documentation, discussion forums with customers, and expert documents publishing. A commitment to excellence and customer advocacy pervades the GSS team, and the work environment fosters intellectual stimulation through exchanges with internal and external customers. The VMware GSS team members are the “best of the best” supporting business-critical applications in a virtual infrastructure.Job DescriptionAs Manager of Technical Support, you will have the responsibility to manage a highly skilled technical support team in our organization. You will work closely with our Technical Support Management team including the Sr. Managers of Technical Support, Director of Technical Support, Western US and the VP of Global Support Services, Engineering, Sales, and Product Marketing teams to ensure that VMware is delivering overall superior service and support to our customers.

Responsibilities

- Provide superior technical support and service to the VMware customer base
- Interface with the field, sales and service organizations and directly with the customer base on critical escalations and call resolution
- Manage and develop the support teams, including hiring, professional development and proactive project work
- Design, develop, and implement processes, systems, and technology to support and enhance the technical support function, including workflow and incident management
- Develop and implement practices that measure the effectiveness and performance of the Technical Support Function
- Lead and/or being involved in Global Strategic Initiatives
- Work with VMware’s engineering team to implement formal feedback mechanisms for incidents, causes, and resolutions

Requirements:

- 8 years of experience in the software industry with a minimum of 3 years in technical support management, including people management
- Background in the development and management of remote support groups, international support groups, and 24x7 support operations
- Extensive expertise in developing metrics to measure the effectiveness of technical support within the organization
- BS/BA degree or equivalent technical experience, MBA a significant plus
- Experience in both small and large companies is highly desirable
- Familiarity with systems operations and management environments within large enterprise customers and/or service providers is desirable
- Good communications and interpersonal skills
- Track record of accomplishment and effectiveness within organizations
- Familiarity with CRM or incident tracking and management systems such as Siebel, Remedy, Clarify, etcLocationBroomfield, CO, US
Requisition Number41348BR
]]>Thu, 09 May 2013 00:00:00 GMThttp://jobs.vmware.com/job/Broomfield-Technical-Support-Manager-Systems-Job-CO-80020/2588839/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Broomfield-Technical-Support-Manager-Systems-Job-CO-80020/2588839/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS
Posting TitleTechnical Marketing Manager, Cloud ServicesAbout UsVMware is the leader in virtualization and cloud infrastructure solutions that enable our more than 500,000 enterprise and SMB customers to thrive in the Cloud Era by simplifying, automating and transforming the way they build, deliver and consume IT. As a team, our employees thrive on forward momentum. We are an engine of opportunity fueled by the transformative products and solutions we bring to market, the passion and trust we inspire in our customers, and our collaborative drive to architect what’s next for the future of IT. With 13,000+ employees and 50+ locations worldwide, we are a passionate, innovative and driven group inspired to make a difference in the industry and our communities. Connect with us at www.vmware.com/careers.Job DescriptionVMware (NYSE: VMW) is the global leader in virtualization and cloud infrastructure, two areas that consistently rank as top priorities among CIOs. VMware delivers award-winning, customer-proven solutions that accelerate IT by reducing complexity and enabling more flexible, agile service delivery. Our solutions help organizations of all sizes, lower costs, increase business agility and ensure freedom of choice. We are searching for people who are ready to accelerate, innovate and lead to join our team of more than 9,000 employees in 40+ locations worldwide working to develop innovative solutions that deliver the future of IT through cloud computing. Having the audacity to challenge constraints and problem-solve for tomorrow starts today, and it starts with you. Learn more at www.vmware.com/careers.

Job Description

As the Technical Marketing Manager, Cloud Services, you will serve as both a technical expert as well as a VMware evangelist. You will demonstrate a commanding understanding of field and channel technical marketing requirements as they relate to the next generation of Private Cloud managed services based on the Software Defined Datacenter and Software Defined Networking. Your primary job will be to technically enable VMware’s sales, technical sales, and channel partners, helping them to understand how VMware's products and services are uniquely positioned in the market to deliver the future of cloud for VMware’s 400,000+ customers.

This is a hands-on, high-profile role requiring a mix of technical savvy, strong marketing skills, and the ability to clearly articulate competitive positioning in the market. The role will serve as a technical liaison between the Cloud Infrastructure Services Business Unit and the VMware field and partner community, helping to train and support sales, technical sales, and channel partners on VMware's cloud strategy, services and competitive positioning. You will be responsible for the development of technical enablement materials including demos, technical collateral, onboarding, and proof of concept materials. You will also be heavily engaged in technical customer meetings, training, and evangelism to the sales organization, partners, and customers.

Success in this role requires a strong understanding and appreciation of cloud infrastructure, the Infrastructure-as-a-Service market, the attributes of successful service delivery, and the problems and needs of the enterprise infrastructure buyer. You must be a self-starter who can deliver on projects after being given high-level objectives and an appropriate amount of guidance. Strong presentation and written communication skills are critical, as well as strong inter-personal skills to work successfully with the sales and partner organizations. Building deep understanding of customers, their problems and how the VMware product and service strategy solves those with durable competitive differentiation must be second nature.

Responsibilities:

- Collaborate with the Product Marketing, Product Management, Sales, and Channel teams in the development of technical sales/partner support materials for next generation cloud services at VMware.
- Drive technical enablement activities across sales, technical sales, and partner organizations.
- Deliver competitive analysis and collateral to assist with field activities.
- Create and deliver technical sales content on short notice for time-critical sales situations.
General Requirements:
- BA/BS in Computer Science preferred, or equivalent experience
- MBA or equivalent business experience
- Willing to travel up to 25% in order to evangelize VMware technologies and solutions with technical sales, partners and customers

Technical Skill Requirements:

- Experience with VMware virtualization technology
- Experience with Infrastructure-as-a-Service offerings at scale, such as Amazon Web Services, Microsoft Azure
- Minimum of 5 years experience in presales or technical marketing with experience in enterprise infrastructure
- Strong understanding of networking and network security

Communication Skills:

- Strong ability to communicate precisely in written, presentation, and verbal forums
- Ability to communicate and translate technical issues for business users
- Works well with peers and team members both inside and outside of the assigned area of responsibilityLocationPalo Alto, CA, USIs this a remote or multiple location position?No
Requisition Number41738BR
]]>Tue, 14 May 2013 00:00:00 GMThttp://jobs.vmware.com/job/Palo-Alto-Technical-Marketing-Manager%2C-Cloud-Services-Job-CA-94301/2597113/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSShttp://jobs.vmware.com/job/Palo-Alto-Technical-Marketing-Manager%2C-Cloud-Services-Job-CA-94301/2597113/?utm_source=J2WRSS&utm_medium=rss&utm_campaign=J2W%5FRSS